Insure Your Website

Hire your own tech team! We’re one of a kind in service and support, and you’ll never regret making the decision to protect your investment in your website.  We have convenient billing options to suit your needs and fit your budget.  Discounts apply for annual payment plans.  Don’t see what you need?  Contact Us and we’ll work it out.

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Just Need One Thing Fixed?

Don’t have ongoing support needs? Don’t worry, you can order a one-off, 30 minute small job here. A small 30 minute job could include:

  • Reviewing your website speed
  • Upgrading WordPress or plugins
  • Fixing theme clashes
  • CSS changes
  • Setting up Google Analytics
  • Configuring YOAST WordPress SEO

Or any other small development fix you can think of. If you aren’t sure if it’s covered, please email us at support@website-rescue.com. Or just go ahead and order, if we can’t complete the job, we’ll give you a full refund!

Click below to order

Want A Professional Site Evaluation?

Have questions about whether your website is maximizing your marketing potential?  Let our team of marketing and web design experts take a look and tell you!  We’ll provide a video walk-through of your website and tell you where your website is leaking money – and suggest ways to fix it!

You provide your URL and, within 24 hours, we’ll provide a narrated video walk-through of your website that addresses your value proposition, the clarity of your target audience and business purpose, homepage content, and overall site structure and navigation, along with actionable suggestions for improvements that will boost your business.

Click below to order

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Monthly Packages

  • Business

  • $89 | $948
    Month | Year
  • One Website
  • Unlimited Small (30 min) Jobs
  • 1 active job at a time
  • Detailed Notes
  • Anytime support request
  • 24-Hour Response Time
  • Get Started

Select Your Protection

Monthly

Yearly

Want to Make SURE Your Website is Working FOR You?

How We Serve Our Clients

We’re WordPress Experts.  Since 2009, we’ve handled hundreds of problems each and every day for individuals, solopreneurs, entrepreneurs, and corporations.   Because your website is the vehicle that drives your sales, Website Rescue is insurance for your business online.

What is covered in my monthly plan?

WordPress fixes that require 30 minutes or less to address are within the scope of what’s covered in the service.  This doesn’t mean we won’t fix larger issues, just that issues that are outside the scope of work may require additional time and/or additional charges.  Don’t worry, we’ll let you know right away if something isn’t covered and we’ll work hard to make arrangements to get your issues addressed promptly and professionally.  Please read our Terms of Service to learn more.

Are there more plans? Will you support more than one website?

We would be happy to work with you to customize a plan if your needs are outside the scope of what we have listed here.  We are more than willing to cover more than one website, and we offer discounts for more than three sites.  Just contact us and we’ll create a plan that fits your needs and your budget.  No problem.

Cancellation Process

We work hard to make sure that our customers stay with us.  However, if you need to cancel or put your service on hold, it’s an easy process.  Simply shoot an email to our support team and we’ll get it taken care of.  There are no refunds for parts of subscriptions that are not used.  When you cancel, your subscription will remain active through the paid period and you will not be re-billed unless you subscribe again later.

I need a website.  Can you help?

Absolutely!  We’ve designed sites for clients all over the world and we’d be happy to help you!  Design prices are not included in monthly plans, so we’ll ask you to submit this FORM, tell us what you’re looking for, and our team leader will be in touch with you as quickly as possible to get the details and provide a quote and a delivery timeline.  We have a streamlined delivery process to help you get online quickly.

Who is your team?

We are a U.S.-based business headquartered in Southwest Virginia.  Pamela Carpenter, WordPress Rock Star with more than a decade of experience in design and development, manages operations and is directly responsible for all aspects of the business.  We have staff members in numerous time zones to make sure that someone is always watching over your website.  All of our staff members are highly skilled, expertly trained, and make customer satisfaction their first priority.

You agree that you will pay for the Services, and that Website Rescue may charge your payment method for any services purchased and for any additional amounts (including any taxes and late fees, as applicable) that may be accrued by or in connection with your Account. YOU ARE RESPONSIBLE FOR THE TIMELY PAYMENT OF ALL FEES AND FOR PROVIDING WEBSITE RESCUE WITH A VALID PAYMENT METHOD FOR PAYMENT OF ALL FEES.

Once work has begun on any individual project or website, Website Rescue does not offer refunds.  If the client chooses to cancel a project after work has been initiated, ongoing billing will be terminated at once, but no refunds will be issued for deposits paid.  In our sole discretion, Website Rescue may choose to issue a pro-rated refund that excludes any work completed billed at our hourly rate of $180/hour.

Your total price will include the price of the product but expressly excludes any applicable taxes; such service tax is based on the bill-to address and the applicable tax rate in effect at the time you use the Services. We will charge tax only in such jurisdictions where the Services are taxable.  Prices for the Services may change at any time at Website Rescue’s sole and exclusive discretion.  Services do not provide price protection or refunds in the event of a price reduction or promotional offering.